“Tremont Hills Campground & Log Cabins” in Townsend, Tennessee - was rated: 3
We visited this campground due to the recommendations from this site. To say we were disappointed was an understatement. It wasn’t the campground that was disappointing but the rude behavior of the management and staff. This campground will not reserve you an actual campsite unless you stay 6 days are more. I can live with that but we called the day before and spoke to a person whose name I’ll not mention, who said we could get two sites together and one across as we had 3 families camping together. When we get there, the manager, starts booking our first person in and already has assigned them a spot so I ask where she is putting us so I could see if that was going to work for us. No answer. I ask again, and again I’m ignored as she continues to check us in. I had to ask four times to get the manager to answer me. When she finally told me where we were going to be I asked her about what the staff mentioned yesterday and she said “I ought to be lucky to get 3 together”. I understand they have their guidelines so there is no need to be rude. Below are other instances of rudeness from the staff. - We had a visitor who paid to visit and park who came to our site to unpack some supplies. Before we can get […]
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